Some survey questions have predefined response choices which you must set. For question types Multiple choice, Checkboxes and Dropdown when you create the question you will need to define your choices.
​
Navigate to your Survey editor
Select the question you want add choices to
​

You can add choices from the question box by clicking the green plus icon
​

To delete a choice, click the red - icon
​

And to reorder choices, use the Move icon to drag the choice into it's new position
​

You can also make these edits from the tool bar on the right, under Choices
​

​We recommend ticking the Allow the Other option checkbox. This will add a choice Other (describe) to your survey choices. If the customer clicks Other they will then be asked to leave more detail in the textbox. This gives you critical insight you may not predict.

​

Click Save changes