You can cancel anytime, but we suggest looking at these options first:
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A. If you just want to take a break from running your survey, you can disable your post-purchase survey and talk to us about pausing your account.
B. If you need help or are having doubts, reach out to our friendly support team.
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If you are using Shopify and still wish to cancel, simply delete the app from your Shopify account. This will automatically cancel your subscription.
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If you are using BigCommerce, please contact our support team so we can delete your account and cancel any connected subscription.