Step 1: Install LoudHippo Zendesk app
Visit the Zendesk App Marketplace here.
Step 2: Connect Zendesk to LoudHippo
Go to Integrations page in LoudHippo admin
Enter your Zendesk domain and press "Save"
If a customer has completed a survey. This will now show in the sidebar on the right in the Zendesk ticket admin. Customers are matched using the email address.